TERMS & CONDITIONS

Spend And Save

Only valid on full priced products. Not valid on 2 for $X offers and sale. Cannot be used in conjunction with any other promotion or voucher code. This promotion is exclusive to General Pants Co. Australia & New Zealand customer

End of Season Sale.

Selected styles. Prices as marked. Valid in-store and online while stock lasts. Not valid in conjunction with any other promotion or voucher code. This promotion is exclusive to General Pants Co. Australia & New Zealand customers.

2 For Deals

2 for deals applied at checkout. Valid in-store and online while stock lasts. Not valid in conjunction with any other promotion or voucher code. This promotion is exclusive to General Pants Co. Australia & New Zealand customers.

Coupon Sales and Promotion Codes

Coupon sales and promotion codes are not valid on eVouchers, Donations, Crocs, Birkenstock, Stussy, Dickies, The North Face, Blundstone and all 2 for $X offers. Not valid in conjunction with any other offer, or stacked with other or same promotional codes. Only one promotion can be used per order. Subject to changes.

Sale and Markdowns

Selected styles. Prices as marked.

Click and Collect

Click and Collect orders will be available in four (4) hours for orders placed during store trading hours. Please check the website for store trading hours. 
Please wait to receive your READY TO PICKUP email before collecting your order. 
Bring your CONFIRMATION EMAIL and your photo ID.
Your order will be held for a maximum of seven (7) days in your chosen store. After this time, we will cancel your order and a refund will be issued to the original payment method.
Please Note: If you need to nominate someone other than yourself to collect the order, we request that you please contact the store that you have nominated for your Click & Collect order.

Application

The following terms (“Terms and Conditions”) apply to any and all users of the General Pants website (the “Site”). All Transactions made in connection with the Site, and your use of any content or information on the Site or Product purchased through the Site is subject to these Terms and Conditions and these apply regardless of how you access the Site. You should make sure you read and agree to these Terms and Conditions before you use the Site as your offer to purchase any Product will indicate to us your acceptance of these Terms and Conditions. Where any other terms and conditions apply to a Product or service related to the Site, these Terms and Conditions will override any subsequent terms and conditions, unless stated otherwise. 

Your use of the Site indicates your understanding that the Site and the Products include and/or rely on a security framework using technology that protects digital information and imposes usage rules established by Us, our Affiliates and our (or their) licensors, and you agree to abide by these usage rules. Unless otherwise expressly stated, all capitalized terms in these Terms and Conditions have the definitions given to them in clause 2 below.

SMS opt in T&Cs

You agree that General Pants Co. may send you marketing and promotional messages that are relevant to your relationship with General Pants Co. These messages may be sent via different channels, including by email, SMS and phone.  You may opt-out of receiving these messages (either altogether or via a particular channel) by updating your contact preferences in your Account, or by using any other unsubscribe facility we provide, in accordance with these Rules and any other applicable Terms and Conditions.

Terms of Use

“Affiliate” means any third party we may enter into agreements with for the supply of goods or services for the purpose of running our business. This includes all licensors, postal and courier companies and any other third party these companies may enter into contracts or agreements with in order to fulfill their obligations under any contract or agreement made with Us.

“Offer to Purchase” means your intention to receive Product(s) from Us via the initiation of a Transaction (this is subject to review or refusal by Us and does not confirm our offer to sell to you).

“Product” means anything available for purchase or access through the Site including goods, music, images, videos, artwork, text and other copyrightable materials.

“Site” means our website, www.generalpants.com.

“Terms and Conditions” refer to these terms and conditions that govern the General Pants website and its use.

“Transaction” means the purchase of any Product via the Site whereby funds are successfully debited from your account and are received or accepted by Us (subject to any request we make for further information to authorize the payment).

“Us” means the General Pants Group, including all relevant Affiliates, subsidiaries, directors and employees (also referred to as “we” or “our” where appropriate).

  • Products

All rights to any Products that we make available through the Site are owned by Us, our Affiliates and/or our (or their) licensors. Subject to your compliance with these Terms and Conditions, you have a limited, revocable, non-transferrable right to use Products you purchase or access through the Site solely for your personal, non-commercial use in accordance with these Terms and Conditions and any other terms that may apply to these Products.

  • Offer to Purchase and Transactions

By initiating a Transaction with Us, you represent and warrant that you:

  1. Are of legal age to form a binding contract with us (18 years or older);
  2. Have the legal right to make the Transaction and use the payment means selected by you; and
  3. Intend to create an Offer to Purchase.

In doing so, you grant us the right to use the information submitted to us through your Offer to Purchase in accordance with our Privacy Policy, including without limitation, by providing this information to third parties for purposes of facilitating the completion of Transactions initiated by you or on your behalf. We reserve the right to request verification of your personal or financial information prior to the acceptance of any Offer to Purchase.

  • Non-acceptance of Offer to Purchase

The receipt of an electronic or other form of order confirmation does not signify our acceptance of your Offer to Purchase, nor does it constitute confirmation of our offer to sell. We reserve the right to reject any Offer to Purchase made by you at any time for any reason. Non-acceptance of an Offer to Purchase may for example result from one of the following:

  1. The product ordered is unavailable;
  2. The payment is not authorized (see clause 6); and/or
  3. The identification of a typographical error whereby the product or pricing information is incorrect in some way (see clause 8).

 

  • Authorization of payment and fraud prevention

We employ payment gateway provider Braintree and utilize anti-fraud software Kount to implement anti-fraud procedures to avoid and minimize fraudulent activity on the Site. Prior to the acceptance or non-acceptance of an Offer to Purchase made by you, we reserve the right to request additional information from you. A request for the provision of additional information may include the request for a photocopy of any photographic identification you may hold ie. A Driver’s Licence or passport, as well as a photocopy of the front and back of the card that is being used to make the purchase. We have the right to refuse an Offer to Purchase if the request for additional information is refused by you.

See our Privacy Policy for further information on our anti-fraud processes and software.

  • Limits to a Transaction
  1. Except to the extent prohibited by applicable law, we reserve the right with or without prior notice to:
  2. Change a description, image or reference of a Product (descriptions and references to a Product do not imply our endorsement of a Product nor do they indicate our representations about the accuracy of the description or reference);
  3. Limit the available quantity of any Product;
  4. Honour or impose conditions on the honoring of discount code or promotion;
  5. Bar any user from making any or all Transaction(s);
  6. Refuse to provide any user with any Product; and/or
  7. Refuse or cancel any Offer to Purchase for any reason prior to our acceptance of this offer pursuant to clauses 4 and 5.

 

  • Pricing and errors on the Site

We reserve the right to update or correct information on the Site at any time without notice. In the event that a Product is listed at an incorrect price or with incorrect information, we have the right to refuse shipment of or cancel any Offer to Purchase for the Product. Where we become aware of any error or inaccuracy after acceptance of your Offer to Purchase, we will inform you as soon as possible and give you the option of re-placing your order at the correct price or cancelling your order for a refund. Where we cannot get in contact with you by close of the business day on which we become aware of the error, your order will be cancelled and refunded. In the event that we are notified of any error after you order has been dispatched and if delivery has not been completed, we reserve the right to recall the parcel. This recall will occur at no cost to the customer and will not affect the timeframe in which a refund will be processed for the item/s purchased.

  • Charges

You are required to pay all charges incurred by you or on your behalf through the Site, at the price(s) in effect when these charges are incurred, including, without limitation, all shipping and handling charges and any applicable network charges in respect of mobile downloads. All sales through the Site are final, and all charges from those sales are non refundable, except as otherwise expressly stated in these Terms and Conditions.

  • Representations

The availability of Products or existence of content on the Site or Products does not warrant our endorsement of that Product or content, nor does it imply our responsibility for the accuracy or quality of that Product or information. Any slogan, text, graphic or image does not imply any representations by Us as a business regarding that slogan, text, graphic or image and does not constitute our endorsement of that information. Any links to third party sites made available via the Site do not represent our endorsement of any content made available on these sites and the policing of any third party website is beyond our control.

  • Copyright

All content made available on or via the Site is protected by copyright, trademark and other intellectual property rights and is the property of the General Pants Group and/or our Affiliates. Copying or reproducing any intellectual property on the Site is prohibited and unlawful and may be subject to criminal charges and/or fines.

  • Limitation of liability

We are not liable for any loss or damage occurred by use of the Site or any other website linked to the Site, or for loss or damage incurred through the purchase of any Product made available via the Site or from any recommendation or information provided by us to you through the Site. If we breach any term, condition or warranty (which cannot be excluded at law), our liability is limited, at our discretion, to either:

  1. The re-supply of goods purchased by you via the Site in respect of which the claim arises; or
  2. Payment of the amount paid by you for the goods in respect of which the claim arises.

We will not be liable for any other loss or anticipated loss or damage incurred by you however caused which arises from or in connection with your use of the Site, the contents of the Site (this includes information, pricing and all Products), or your reliance on any information or service we provide to you. We do not guarantee that your access and use of the Site will be free from any errors or viruses that may harm your software or affect the use of your computer.

By accepting these Terms and Conditions, you indemnify Us against all legal action, loss, damage or costs incurred by you arising from your breach (or the breach of any other person accessing the Site and its contents through you) of these Terms and Conditions, your use of the Site or your reliance on the contents of the Site (this includes all information, prices and Products).

  • Acceptance of your Offer to Purchase and delivery of goods

We will endeavor to process Transactions within 24 hours from receipt or acceptance of payment (subject to any requests we make for further information required to authorize a payment). Once your Offer to Purchase is accepted by us, our offer to sell will be notified to you via email confirming the dispatch of your order. This email provides you with the tracking number linked to your order (this tracking information is subject to change at any time and/or may incur typographical errors on occasion). Delivery of your order will be via Australia Post’s Express Post service. Except to the extent prohibited by applicable law, we reserve the right to change delivery options without notice.

  • Delivery delay

Technical and/or other problems may postpone, delay or prevent delivery of a particular Product. You should receive any Product(s) that you order within five working days of placing your order. If we anticipate a delay in delivering a Product to you, we will seek to notify you where possible by email of the delay and we will give you the option to continue with your order or request a f ull refund.

While Australia Post makes every effort to deliver parcels within our delivery timeframe, we cannot guarantee delivery times as these can change for reasons which are beyond our control. We will not be liable for late deliveries or any loss, damage or cost incurred due to late delivery.

  • Non receipt of parcel due to Australia Post error

In the instance where you have not received your order due to a delivery error (this includes parcels that are marked as undeliverable, missing or lost in transit articles, Australia Post sorting issues and disputed deliveries), we will, at your request, contact Australia Post to open an investigation on your behalf. This process involves Australia Post contacting their Parcel Distribution Centre and the driver who was assigned the delivery of your parcel to investigate the situation. If a resolution has not been reached 10 business days after the investigation was opened, we will re-ship your item(s) to you free of charge (where the stock is still available), or refund your order.

Please note this does not apply to orders where the address has been submitted incorrectly at the point of checkout.

  • Customs and import duties

International orders may be subject to local charges. Any and all customs or import duties are charged once the parcel reaches its destination country and are to be paid for by the recipient. While we endeavour to inform you of any customs or import duties and the value limit at which duty is payable at checkout, we cannot be responsible for reimbursing any additional costs charged on delivery of an order that were not indicated prior to checkout.

Delivery of international parcels may be delayed due to customs clearance issues and where this occurs we are not responsible for any loss or additional costs incurred as a result.

  • Survival of Terms and Conditions

Except for the licenses granted to you (if any) pursuant to these Terms and Conditions, these Terms and Conditions shall survive any termination or expiration of the Terms of Use applicable to the Site.

  • General Pants' Photo Gallery

General Pants Co Pty Ltd (“General Pants / we”) invites you to share your photos by including them on-line at www.generalpants.com.au, in our instore kiosks and in other electronic or hardcopy materials (collectively “our gallery”).

  • How to submit photographs to our gallery

If you would like to submit photographs for possible inclusion in our gallery, hash-tag your photos (e.g. of you in gear that you’ve bought from us) using #generalpants or #generalpantsco. If you have also tagged any of General Pants Co's brands as listed below, your images will be considered to be included in the gallery:

#agentninetynine, #aliceintheve, #ameyewear, #arvust, #casio, #converse, #dontaskamanda, #drdenim, #drmartens, #element, #eviltwin, #havaianas, #herschel, #insight, #ksubi, #lee, #lespecs, #levis, #neonhart, #nixon, #nudiejeans, #neuw, #oneteaspoon, #onepiece, #rollas, #rvca, #santacruz, #standard, #stussy, #subtitled, #sundaysomewhere, #spencerproject, #vans, #wrangler, #zooyork, #zanerobe.

Ensure your settings in Instagram, Facebook or Twitter make these photos public. We may then display these photos on our gallery, in accordance with these terms and conditions.   

Copyright and use of photos

We acknowledge that you retain ownership of copyright in any photo you have taken, but you consent to General Pants and Olapic (our third party photo sharing software provider) using and reproducing your photo and likeness (and any names provided) in our gallery.

Your photo may then be stored in our gallery database for as long as we choose to store it. We may, but are not obliged to display/ use/ reproduce or maintain your photo on in-store kiosks, on our websites or in other materials (electronic or hard copy) from time to time and for such duration as we choose. You agree that your photo may be seen by a wide range of people.

If we display or otherwise use your photo we may do so in whole or in part and are not required to identify you, remunerate you or consult you in relation to such use.

We will not use your photo in any defamatory, degrading or offensive way.

Rules about photos

We will only use photos that are “public” on Instagram, Facebook or Twitter.

By tagging a photo in the way described above you agree and acknowledge that:

(a)   you are/ will be the individual pictured in your photograph or you have the consent of all others individuals depicted;

(b)   you are aged 18 years or over or have parental consent to provide photos in the way described in these terms;

(c)   your photos must not contain or depict anything vulgar, profane, pornographic, racist, sexist, discriminatory, obscene, defamatory, degrading, unsavoury, illegal, harassing or offensive or that breaches or violates any person’s privacy, intellectual property or other rights; and

(d)   you will indemnify us in respect of any loss or damage that we suffer as a result of any breach by you of these terms and conditions.

Removing photos

If you wish to remove one of your photos from our on-line gallery, you may request us to do so by clicking on the (!) icon featured on every image or email your request for removal by emailing customerservice@generalpantsgroup.com with a link to the page the image is featured on, also accompanied with a screen grab of the image. We may remove or choose not to post any photographs that you may wish to submit.

These terms and conditions may be changed from time to time. You should ensure that you read the most current version of the terms and conditions each time you submit a photo to our gallery.

GP Benefits Program Terms & Conditions

Definitions

  1. “GP Benefits Program” means the GP Benefits Program providing members with access to exclusive benefits and vouchers.
  2. “Sign up” refers to the process required to register for an GP Benefits account on the General Pants Co. website or in a General Pants Co. store.
  3. “Benefits” means any benefits given to the members.
  4. “Member” means individuals who sign up to the GP Benefits Program.
  5. “Member Profile” means the personal details of the member which can be updated on the member website.
  6. “Member Website” refers to the website located at www.generalpants.com where details of the GP Benefits Program (including the most up to date Terms and Conditions) can be found. The member website also provides for the facility to sign up to the GP Benefits and update the member profile.
  7. “General Pants Co.” means GENERAL PANTS GROUP PTY LIMITED trading as GENERAL PANTS CO. or its authorised representatives.
  8. “Member card” refers to the virtual membership card, or "Stocard" that is linked to the members’ profile on the member website.
  9. “Redeem vouchers” means members can redeem vouchers against purchases.
  10. “Vouchers” refers to discount vouchers given to members as a consequence of purchasing behaviours, incentives and/or promotions. Members are notified of vouchers via email.
  11. GP Benefits vouchers and promotional codes are single use only.
  12. “Technical Issues” means the technical malfunction of any telephone network, connection or lines, computer on line systems, servers, or providers, computer equipment, software, technical problems or traffic congestion on the internet or at any web site or intranet site.
  13. “Terms and Conditions” mean the Terms and Conditions set out in this agreement and as updated on the member website.

 

Terms & Conditions

  1. The Terms and Conditions set out in this document concern the operation of the GP Benefits Program, the use of the virtual Member card, the Member Website and any promotional activity and loyalty transactions that arise as a consequence of the GP Benefits Program.
  2. Individuals who join the GP Benefits Program and/or acquire/use Redeem vouchers agree to be legally bound by the Terms and Conditions.
  3. The most current Terms and Conditions at any point in time can be found on the Member page of the General Pants Co. Website.
  4. The Terms and Conditions may be modified at any time with reasonable notice, if possible.
  5. General Pants Co. will not accept any liability for any email communication to any Member that is misdirected, lost or not received.
  6. General Pants Co. will not accept any liability for any Technical Issues that may cause damage to any computer related to or used in connection with the GP Benefits Program.
  7. General Pants Co. may collect personal information from the Members for the purpose of facilitating the GP Benefits Program. Please see General Pants Co.’ Privacy Policy at www.generalpants.com for more information.
  8. General Pants Co. reserves the right to cancel, terminate, modify or suspend the GP Benefits Program, vouchers or your membership, especially if the program is being abused, there has been a mistake or damage or loss may or is being caused to any person. Where possible, General Pants Co. will provide reasonable notice.
  9. General Pants Co. will not be liable for any tax liability incurred by a Member in connection with the GP Benefits Program, including that incurred in the provision of vouchers.
  10. The Terms and Conditions are to be read in conjunction with any additional conditions associated with vouchers. In the event of any discrepancies, General Pants Co.’ decision in its absolute discretion will be final and binding.
  11. General Pants Co.’ decision in relation to all matters arising in relation to the GP Benefits Program is final and binding, unless we have acted illegally.

 

Benefits

  1. Members of the GP Benefits Program will be entitled to receive benefits.
  2. General Pants Co. reserves the right to vary and cancel upcoming and existing benefits at any time and with reasonable notice, where possible.

 

Members/Membership

  1. An individual is deemed to be a Member of the GP Benefits Program when they submit a completed application in store or create an online account.
  2. Completion of the sign-up process is deemed acceptance by the individual of the Terms and Conditions.
  3. Membership of the GP Benefits Program is only open to individuals with a valid email address.
  4. At any time, Members can only have one membership to the GP Benefits Program and one corresponding virtual Member card.
  5. Membership is not transferable.
  6. It is the responsibility of the Member to update their Membership Profile.
  7. A Member can at any time terminate their membership by providing written notice to General Pants Co..
  8. Membership is open to Australian and international residents.

 

Virtual Card

  1. The Virtual Member card remains the virtual property of General Pants Co. at all times.
  2. One Virtual Member card can be issued per Member.
  3. Your member card will be automatically tied to your unique email address.
  4. A current Member card or other identification of the Account Holder must be presented by the individual associated with the GP Benefits account for all transactions including (but not limited to) requests for discounts, recording of purchases, redeeming vouchers or in response to any promotional activity specific to the GP Benefits Program. In the absence of a Virtual Member card, the individual must quote their unique email address.
  5. Members may be required to provide photo identification to verify their identity.
  6. Each transaction can only be linked to one account.
  7. Members must notify General Pants Co. immediately if the Member card is lost, stolen or misplaced and until such time, General Pants Co. will not be held responsible or liable for any use of the Member card.
  8. Reward qualification occurs in store by presenting your Member card or quoting your unique email address. To qualify for rewards for online purchases you must be logged into your online account.
  9. General Pants Co. and General Pants Group employees are not eligible for membership.

 

Vouchers

  1. General Pants Co. may update a Member account with a voucher as a consequence of a purchasing behaviour, incentive and/or promotional activities.
  2. General Pants Co. will notify the Member via email and on their Online Account of their entitlement to any vouchers.
  3. Vouchers are generally expressed in a monetary form - for example, an AUD $25.00 voucher. However, in no way do vouchers represent legal tender in any country. Vouchers that are issued with a specific monetary value, such as a "$ off" discount, are only redeemable in-stores and online in the Australian online store.
  4. Vouchers cannot be sold, transferred or assigned and are not redeemable for cash or any other like instruments - including (but not limited to) gift vouchers, gift cards, cheques and credit notes. Any eligible refund for product purchased with a loyalty voucher will be made by crediting the member account for that month, no cash, credit card top up or gift voucher will be provided.
  5. The maximum voucher that can be achieved in one transaction is $50.00
  6. Vouchers can be redeemed at General Pants Co. stores and Online. In physical stores, Vouchers can only be redeemed on presentation of the member card and corresponding photo identification.
  7. If you are awarded a Voucher due to a purchase made by cash or credit card and you then return the purchase, General Pants Co. reserves the right to void the corresponding Voucher. If you make a purchase using a voucher and then return the purchase, the refund amount will only total the legal tender or Gift Card amount in the transaction. The corresponding Voucher is not refundable.
  8. Please note that certain items and promotions cannot be purchased using vouchers. This will be advertised and/or notified to you by General Pants Co. staff.
  9. If a Membership is terminated by us for cause, all outstanding and future vouchers will no longer be valid and will be rendered null and void.
  10. Vouchers are valid for 1 (one) month from date of issue.
  11. Vouchers cannot be used after the expiry date.
  12. Only vouchers from one GP Benefits Account can be presented per transaction.
  13. General Pants Co. will not be held responsible or liable if vouchers are not able to be redeemed for whatever reason including if there is a Technical Issue unless directly due to General Pants Co.’ negligence.
  14. Vouchers cannot be redeemed as payment for any part of a lay-by purchase.
  15. Vouchers cannot be redeemed as part of a Gift Voucher purchase.
  16. Unless stated otherwise on the voucher, all vouchers expire at midnight on the day specified in the Offers section of the User’s Online Account.
  17. Vouchers will be issued for activation two weeks after the purchase date. They are redeemable within the time specified on each voucher once activated.
  18. You will be rewarded with a voucher based on the total daily spend amount, regardless of the number of transactions in that day, within the aforementioned spend limits at General Pants Co. stores, including online.
  19. Vouchers are issued on the basis of the amount spent in a single day.
  20. A Member can only receive a birthday voucher if they have provided their complete date of birth at least four (4) weeks prior to your actual birthday. Each Member will only receive one (1) birthday voucher in any 365 day period.
  21. Vouchers are not transferrable.
  22. Vouchers are not available to General Pants Co. or General Pants Group employees.

 

Vouchers General Pants Win A $1,000 Wardrobe

Consumer Competition Terms and Conditions

  1. Information on how to enter and the prizes form part of these Terms and Conditions. Participation in this promotion is deemed acceptance of these Terms and Conditions in full

  1. The Promoter is General Pants Co. (ABN 7409 1407 647) of Level 3, 11 Bowden Street Alexandria NSW 2015, telephone (02) 9290 0800 (in Australia)

  1. Entry is only open to Australian (NSW, VIC, QLD, SA, WA & TAS) residents eighteen (18) years and over. Individuals must have a valid email account to be able to access the promotional entry page

  1. Employees (and their immediate families) of the Promoter and accompanying agencies associated with this promotion are not eligible to enter. Immediate family means any of the following: spouse, ex-spouse, de-facto spouse, child or step-child (whether natural or by adoption), parent, step-parent, grandparent, step-grandparent, uncle, aunt, niece, nephew, brother, sister, step-brother, step-sister or 1st cousin

  2. Promotion commences at 08:01AM AEST on Monday 20th May 2024 and ends at 5:00PM AEST on Monday 3rd June 2024 (“Promotional Period”) 

  1. Winners will be contacted either by phone, in writing via email, or announced via social platforms (Instagram and/or Facebook)

  1. To enter, eligible individuals must;
    1. Sign up to GP Benefits (becoming a GP Benefits member is free) or be an existing member. This will constitute as a valid “entry”. This includes subscribing to General Pants Co's email database. Only one entry per person is allowed.

  1. The Promoter reserves the right, at any time, to verify the validity of entries and entrants (including an entrant’s identity, age and place of residence) and to disqualify any entrant who submits an entry that is not in accordance with these Terms and Conditions or who tampers with the entry process. Errors and omissions may be accepted at the Promoter's discretion. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights

  1. Incomplete or indecipherable entries will be deemed invalid

  1. If there is a dispute as to the identity of an entrant, the Promoter reserves the right, in its sole discretion, to determine the identity of the entrant

  1. The Promoter’s decision is final, and no correspondence will be entered into 

  1.  There is one (1) AUD $1,000 General Pants Co. gift card to be won during the promotional period, this will be announced at the end of the promotional period

  1. The total prize pool for the promotion period is AUD $1,000

  1. The winner of the Competition will be selected in a random drawing under the supervision of General Pants Co. The winner will be notified via email within seven (7) days following the winner selection. General Pants Co shall have no liability for a winner's failure to receive notices due to spam, junk e-mail or other security settings or for a winner's provision of incorrect or otherwise non-functioning contact information.

  1. Subject to the unclaimed prize draw clause, if for any reason a winner does not take the prize (or an element of the prize) by the time stipulated by the Promoter, then the prize (or that element of the prize) will be forfeited and reissued based on redraw guidelines below

  1. A redraw will take place if the winner does not;
    1. Claim their prize within 24 hours from announcement

  1. If any prize (or part of any prize) is unavailable, the Promoter, in its discretion, reserves the right to substitute the prize (or that part of the prize) with a prize to the equal value and/or specification, subject to any written directions from a regulatory authority

  1. If this promotion is interfered with in any way or is not capable of being conducted as reasonably anticipated due to any reason beyond the reasonable control of the Promoter, including but not limited to technical difficulties, unauthorised intervention or fraud, the Promoter reserves the right, in its sole discretion, to the fullest extent permitted by law (a) to disqualify any entrant; or (b) subject to any written directions from a regulatory authority, to modify, suspend, terminate or cancel the promotion, as appropriate

  1. Prize, or any unused portion of a prize, are not transferable or exchangeable and cannot be taken as cash

  1. Entrants consent to the Promoter using their name, likeness, image and/or voice in the event they are a winner (including photograph, film and/or recording of the same) in any media for an unlimited period without remuneration for the purpose of promoting this promotion (including any outcome), and promoting any products manufactured, distributed and/or supplied by the Promoter 

  1. Any cost associated with accessing the Promotional Page is the entrant’s responsibility and is dependent on the Internet service provider used 

  1. The use of any automated entry software or any other mechanical or electronic means that allows an entrant to automatically enter repeatedly is prohibited and will render all entries submitted by that entrant invalid

  1. Nothing in these Terms and Conditions limits, excludes or modifies or purports to limit, exclude or modify the statutory consumer guarantees as provided under the Competition and Consumer Act, as well as any other implied warranties under the ASIC Act or similar consumer protection laws in the States and Territories of Australia (“Non-Excludable Guarantees”). Except for any liability that cannot by law be excluded, including the Non-Excludable Guarantees, the Promoter (including its respective officers, employees and agents) excludes all liability (including negligence), for any personal injury; or any loss or damage (including loss of opportunity); whether direct, indirect, special or consequential, arising in any way out of the promotion

  1. Except for any liability that cannot by law be excluded, including the Non-Excludable Guarantees, the Promoter (including its respective officers, employees and agents) is not responsible for and excludes all liability (including negligence), for travel insurance; for any personal injury; or any loss or damage (including loss of opportunity); whether direct, indirect, special or consequential, arising in any way out of: (a) any technical difficulties or equipment malfunction (whether or not under the Promoter’s control); (b) any theft, unauthorised access or third party interference; (c) any entry or prize claim that is late, lost, altered, damaged or misdirected (whether or not after their receipt by the Promoter) due to any reason beyond the reasonable control of the Promoter; (d) any variation in prize value to that stated in these Terms and Conditions; (e) any tax liability incurred by a winner or entrant

  1. As a condition of accepting a prize, the winner may be required to sign legal documentation as and, in the form, required by the Promoter and/or prize suppliers in their absolute discretion, including but not limited to a legal release and indemnity form. Failure to comply may forfeit prize winnings

  1. The Promoter collects personal information in order to conduct the promotion and may, for this purpose, disclose such information to third parties, including but not limited to agents, contractors, service providers, prize suppliers and, as required, to Australian regulatory authorities. This is only in the event to facilitate prize winnings and does not apply to data sharing for the purpose of promotion. The Promoter may, for an indefinite period, unless otherwise advised, use the information for promotional, marketing, publicity, research and profiling purposes, including sending electronic messages or telephoning the entrant. Entrants should direct any request to opt out, access, update or correct information to the Promoter. All entries become the property of the Promoter

  1. The laws of Australia apply to this promotion to the exclusion of any other law. Entrants submit to the exclusive jurisdiction of the courts of Australia